Over forty developers, programmers, and engineers in three countries provide you with the most accessible, reliable, and personal technical support in the industry.
Support Contact Options
Updated SupportPlus Hours: Monday to Friday, 8 AM – 7 PM ET (5 AM – 4 PM PT)
Holiday Support: Here at VTScada, we will have limited support hours during the holidays in support of our employees enjoying time with their families.
If your SupportPlus is current, contact us using the options below. Usually, we can help right away, however it may take until the next business day to respond. Services and hours depend on the SupportPlus contract you selected. See SupportPlus pricing. For VTScadaLIGHT support, click the tab at the top of the page.
- 1 (800) 463-2783 – Toll-free (*note Support is now a menu on the main line)
- Email VTScada Support
- VTScada Support Forum
- Watch Video Tutorials
- Download Course Materials (Halfway down the page)
Remote Support
Use this link only when instructed by a member of the VTScada Support team.
Launch ScreenConnect
Is your SupportPlus Service expired?
No problem! We offer very reasonable hourly rates. Better yet, email sales@trihedral.com to renew today.
VTScadaLIGHT Support
We support our VTScadaLIGHT users via the VTScada Support Forum. We typically respond to posts within two business days. Signing up is free.
To easily upgrade VTScadaLIGHT to a full VTScada License, call 1-800-463-2783.
All new VTScada licenses include 90 days of SupportPlus coverage.